1. Scope
These General Terms and Conditions (GTC) govern all purchases made through the Maison MUso website or boutique. By placing an order, the customer acknowledges full acceptance of these terms.
2. Products & Artisanry
Each piece is handcrafted, making minor variations inherent and celebrated as proof of authenticity.
Product images are as accurate as possible, but natural materials may differ slightly in color/texture.
3. Ordering & Payment
Secure payment via [list accepted methods: credit card, PayPal, etc.].
Prices include VAT (where applicable) but exclude shipping fees.
4. Shipping & Delivery
Handled within [X] business days. Delays may occur due to artisan production timelines.
Shipping costs calculated at checkout. International duties borne by the customer.
5. Returns & Exchanges
Accepted within [X] days for unused items in original packaging.
Custom/made-to-order pieces are final sale.
Return shipping at customer’s expense unless due to MUso error.
6. Warranty & Care
[X]-year warranty against manufacturing defects.
Care instructions provided to preserve artisanal integrity.
7. Data Protection
Personal data is processed securely and never shared with third parties (see Privacy Policy).
8. Disputes
Governed by [Country] law. Any disputes shall be resolved amicably or through [specified arbitration/court].